Standard shipping and handling charges are based on the total price of merchandise shipped to each delivery address within the 48 contiguous states. Standard Ground Service requires 5-7 business days. If your delivery is to an International address other than Canada, please order by phone so we can give you all the available shipping options.
US Standard & Express Shipping and Handling
within the 48 contiguous states and for orders under 20 lbs
Express S&H Call 1-877-255-3700 or email for rates.
Please note that shipping charges are estimated and do not take into account multiple, oversized packages. We estimate shipping costs in order to keep shipping costs as minimal as possible. Actual shipping charges will be calculated and added when your order is processed. If there is a significant increase in shipping your order will be held and you will be contacted by our Customer Service. We apologize in advance for any inconvenience this may cause you.
Add just $14.95 for each delivery address to upgrade to our Wind & Weather Express Delivery on orders up to $250. For orders over this, Express Delivery is 11% of your order total. Your order will arrive on the 2nd business day (Monday - Friday) after it ships from our distribution center or we'll promptly refund both your regular Shipping and Handling charges and the cost of Express Delivery. We guarantee it!
This service applies to all orders of in-stock merchandise under 20 lbs. for delivery in the contiguous U.S. Call 1-877-255-3700. for rates on expedited orders over 20 lbs. or international deliveries.
Alaska, Hawaii, U.S. Territories and International Deliveries
We offer UPS Standard Shipping to the non-contiguous United States. For express delivery in these areas, please call 1-877-255-3700 or email for rates.
Motor Freight Shipping Some of our large or heavy items are shipped via motor freight carrier. Carriers schedule deliveries Monday through Friday between 9:00 a.m. and 5:00 p.m.
Standard freight delivery policy provides only curbside delivery. It may be helpful to have assistance available when your merchandise is delivered. Additional delivery charges may be incurred if you require the driver's assistance.
The carrier will require that you accept and sign for the shipment. Please carefully inspect the packages you receive. If your order appears damaged, describe the damages on the delivery receipt. You may refuse the delivery if you discover any damage.
If you have any questions about motor freight shipments, please contact our Customer Satisfaction department at 1-877-255-3700 or email customer service. Motor freight delivery is not available outside the contiguous United States.
White Glove Delivery Our premium service, noted in the copy of selected furniture pieces, includes delivery to the room you specify, where the piece is unboxed and all packing materials are taken away. The service is included in the additional shipping cost of these items. White Glove Delivery is not available outside the contiguous United States.
We accept these payment methods, plus eGift cards.
THE WIND & WEATHER GUARANTEE
If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Learn More about our Guarantee