Standard Shipping and Handling
Standard shipping and handling charges are based on the total price of merchandise shipped to each delivery address within the 48 contiguous states. Standard Ground Service requires 7-10 business days.

Express Service
Add $6.99 extra per delivery address to upgrade to Express Service. Your order is guaranteed to arrive in four business days after it ships from our distribution center or we'll promptly refund both your regular shipping charges and the cost of our Express Service. This service applies to orders of in-stock merchandise under 20 lbs. for delivery in the contiguous U.S. Express Service not available on items already requiring an additional shipping surcharge. Please call 877-255-3700 for rates on expedited orders over 20 lbs., international deliveries, or delivery to Alaska, Hawaii, or Puerto Rico.

Note: Express Delivery is not available on orders paid by personal check. This service applies to orders of in-stock merchandise under 20 lbs. for delivery in the contiguous U.S. Express Service not available on items already requiring an additional shipping surcharge. Please call 1-877-255-3700 for rates on expedited orders over 20 lbs., international deliveries, or delivery to Alaska, Hawaii, or Puerto Rico.

When in doubt call Customer Service Monday - Friday, 7am to 7pm Eastern Time, toll free at 1-877-255-3700.

Alaska, Hawaii, U.S. Territories and International Deliveries
Call 1-877-255-3700 or email for rates.

Motor Freight Shipping
Some of our large or heavy items are shipped via motor freight carrier. Carriers schedule deliveries Monday through Friday between 9:00 a.m. and 5:00 p.m.

Standard freight delivery policy provides only curbside delivery. It may be helpful to have assistance available when your merchandise is delivered. Additional delivery charges may be incurred if you require the driver's assistance.

The carrier will require that you accept and sign for the shipment. Please carefully inspect the packages you receive. If your order appears damaged, describe the damages on the delivery receipt. You may refuse the delivery if you discover any damage.

If you have any questions about motor freight shipments, please contact our Customer Satisfaction department at 1-877-255-3700 or email customer service. Motor freight delivery is not available outside the contiguous United States.

White Glove Delivery
Our premium service, noted in the copy of selected furniture pieces, includes delivery to the room you specify, where the piece is unboxed and all packing materials are taken away. The service is included in the additional shipping cost of these items. White Glove Delivery is not available outside the contiguous United States.