Order Information
- Tax Information
- Shipping Information
- Checking the Status of Your Order
- 100% Satisfaction Guarantee
- Other Questions Regarding Your Order
Tax Information
We are required by law to collect sales tax for items shipped to Maryland, New York, North Carolina, Pennsylvania, Ohio, Virginia and New Jersey.
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Maryland
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6.0%
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New York
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8.625%
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North Carolina
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6.75%
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Ohio
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7.0%
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Pennsylvania
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6.0%
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Virginia
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5.0%
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New Jersey
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7.0%
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Checking the Status of Your Order
Please keep your order confirmation number. You will need it in the event you wish to cancel or check the status of your order.
If your order has not already been shipped, we can cancel it. To do so, please contact us immediately at 1-877-255-3700. If your order has already been shipped we will be unable to cancel it.
Satisfaction Guarantee
If, for any reason, you are not 100% satisfied with your purchase, return it within 90 days using one of our hassle-free return or exchange methods. Read more about our guarantee.
Our customer satisfaction number is 1-877-255-3700. Our representatives are available 6:00 a.m. to 11:00 p.m. ET, Monday - Saturday. You can contact us at any time via our contact form.
Or you can write to us at:
Customer Satisfaction Department
7021 Wolftown-Hood Rd
PO Box 966
Madison, VA 22727
Other Questions Regarding Your Order
Review our Frequently Asked Questions (FAQs) area for answers to the most commonly asked questions.
Our customer satisfaction number is 1-877-255-3700. Our representatives are available 7:00 a.m. to 11:00 p.m. ET, Monday - Saturday. You can contact us at any time via our contact form.
Or you can write to us at:
Customer Satisfaction Department
7021 Wolftown-Hood Rd
PO Box 966
Madison, VA 22727
